GETTING HELP AND SUPPORT SERVICES

If you are having a physical or mental health emergency, please call 911. We do not provide instant support services.

OTHER  ONGOING PROGRAMS:
SEASONAL  PROGRAMS:

If you are in need of more food to supplement your groceries, our food pantry may help. You can shop through our pantry to find the food that is right for you and your family. You may come once a week to shop and a second time on Friday afternoons for a box of fresh produce from the Cupertino Farmers Market.

Anyone living in the service area can call 408-255-8033 for an appointment to see if they qualify for services. West Valley Community Services (WVCS) serves residents living in the following zip codes: 95014, 95030, 95032, 95033, 95044, 95070, 95129, 95130, and homeless. All applicants must bring copies of the following documentation to their appointment:

 

  • Photo ID for all adults in the household (including children over 18)

  • Birth certificates for all children in the household. Or any other official document with your child’s name and birthdate

  • Current rental agreement including the rental address, names of adults on the lease, and signature of both landlord and tenant

  • PG&E bill (or other official mail sent to the current address) within the past 30 days

  • Proof of all income sources within the past 30 days

  • Any other supporting documents that pertain to the current situation (proof of emergency, bills, 3-day notice, etc.)

 

PANTRY HOURS:

Monday         10:15 a.m  to 11:15 a.m. and 1:00 p.m. to 4:15 p.m.

Tuesday         10:15 a.m  to 11:15 a.m. and 1:00 p.m. to 7:15 p.m.

Wednesday  10:15 a.m  to 11:15 a.m. and 1:00 p.m. to 4:15 p.m.

Thursday       10:15 a.m  to 11:15 a.m. and 1:00 p.m. to 4:15 p.m.

Friday             10:15 a.m  to 11:15 a.m. and 1:00 p.m. to 4:15 p.m.

                          (Friday afternoons are Fresh Produce only)

We are closed every day from 12:00 p.m. to 1:00 p.m.


If this is your first time visiting, you may use the pantry one time before becoming a client. We ask that you review our pantry guidelines here first so that you are familiar with how to use the pantry.

Food Pantry
 
 
Emergency Financial Assistance

If you are struggling to pay your rent, move-in deposit,  mortgage, or PG&E we may be able to help. The purpose of this one-time financial assistance is to provide temporary cash assistance to those who are at risk of being evicted from their current living situation, help move clients into permanent housing and to prevent utility shut off.

Call 408-255-8033 to meet with one of our Case Managers to see if you are eligible. We will try to see emergency financial assistance appointments within 24 hours, however, even if approved, checks may take a few days to be sent directly to your landlord.

 

You must live within our zip code service area of ls: 95014, 95030, 95032, 95033, 95044, 95070, 95129, 95130, and homeless to apply for assistance.

All applicants must bring copies of the following documentation to their appointment:

  • Photo ID for all adults in the household (including children over 18)

  • Birth certificates for all children in the household

  • Current rental agreement including the rental address, names of adults on the lease, and signature of both landlord and tenant

  • PG&E bill (or other official mail sent to the current address) within the past 30 days

  • Proof of all income sources within the past 30 days

  • Any other supporting documents that pertain to the current situation (proof of emergency, bills, 3-day notice, etc.)

If you are homeless and looking for support, our case managers can help. Our Haven to Home Program (HTH) offers support services for homeless clients working towards stability. Case managers work closely with clients by providing access to resources such as food, transportation, toiletries, and other items to help you get back on your feet. Call 408-255-8033 to set up an appointment.

 

When you meet with our Case Managers, they may use a screening questionnaire to enter your information into the county community queue for various housing programs throughout the county such as Permanent Supportive Housing and Rapid Rehousing. For more information, please see the the County website https://www.sccgov.org/sites/osh/continuumofcare/coordinated-assessment/pages/home.aspx

 

Anyone who is currently homeless can schedule an appointment to meet with a Case Manager. Please bring a photo ID and proof of income if available.

Homeless Services
Affordable Housing

Housing in Santa Clara County is expensive and finding affordable housing can be a challenge. Our Housing Specialist can help you be the first to know when waiting lists open and help you with the application process. We can also help pay for application fees. In order to meet with the Housing Specialist, you must first meet with a Case Manager to become a client and receive a referral. This program is only intended for housed clients who need to find more affordable housing. Call 408-255-8033 to set up an appointment.

 
 
CalFresh / Food Stamps

CalFresh is for people with limited income who meet federal income eligibility rules and want to add to their budget to put healthy and nutritious food on the table. You can sign up in our office rather than driving to Senter road in San Jose. We have appointments on the 1st Thursday of each month from 9:00 a.m. to 4:00 p.m. and 3rd Tuesday of each month from 9:00 a.m. to 4:00 p.m. Please call 408-255-8033 for an appointment. You do not need to be a client of West Valley Community Services to meet with the CalFresh Worker.

To learn more about CalFresh please review their website: http://www.cdss.ca.gov/food-nutrition/calfresh

 

To learn more about eligibility for this program please visit: http://www.cdss.ca.gov/inforesources/CDSS-Programs/CalFresh/Eligibility-and-Issuance-Requirements

 

Please be sure to bring the following to your appointment:

• Identification (Driver’s License, State ID card, passport).

• Where you live (a rental agreement, a current bill with your address listed).

• Social Security Numbers (see note below about certain noncitizens).

• Money in the bank for all the people in your household (recent bank statements).

• Earned income of everyone in your household for the past 30 days (recent pay stubs, 

   a work statement from an employer). NOTE: If self-employed, income and expense or

   tax records.

• Unearned income (Unemployment benefits, SSI, Social Security, Veteran’s benefits, 

   child support, worker’s compensation, school grants or loans, rental income, etc.).

• Lawful immigration status ONLY for noncitizens applying for benefits (an Alien

   Registration Card, visa). NOTE: Certain noncitizens applying for immigration status  

   based on domestic violence, crime prosecution or trafficking may not need this proof.

   They also may not need a Social Security Number.

Medi-Cal is a program that offers free or low-cost health coverage for children and adults with limited income and resources. If you qualify, you can enroll in Medi-Cal year-round. You can sign up in our office. We have appointments on the 1st Thursday of each month from 9:00 a.m. to 4:00 p.m. and 3rd Tuesday of each month from 8:00 a.m. to 4:00 p.m.. Please call 408-255-8033 for an appointment.

 

For more information on eligibility, visit https://www.coveredca.com/medi-cal

 

Please be sure to bring the following to your appointment:

• Identification (Driver’s License, State ID card, passport).

• Where you live (a rental agreement, current bill with your address listed).

• Social Security Numbers (see note below about certain noncitizens).

• Money in the bank for all the people in your household (recent bank statements).

• Earned income of everyone in your household for the past 30 days (recent pay stubs, a

   work statement from an employer). NOTE: If self-employed, income and expense or tax

   records.

• Unearned income (Unemployment benefits, SSI, Social Security, Veteran’s benefits, child

   support, worker’s compensation, school grants or loans, rental income, etc.).

• Lawful immigration status ONLY for noncitizens applying for benefits (an Alien Registration

   Card, visa). NOTE: Certain noncitizens applying for immigration status based on domestic

   violence, crime prosecution or trafficking may not need this proof. They also may not need

   a Social Security Number.

MediCal
 
Bus Passes

Reduced-cost VTA passes called Transit Assistance Passes (TAP) are available for $25 a month (a $50 savings) to clients. TAP passes are sold starting on the last Tuesday of each month until we run out. Please be sure to bring exact change. Please call 408-255-8033 for further information.

The Volunteer Income Tax Assistance (VITA) program offers free tax help to people who generally make $54,000 or less, persons with disabilities and limited English speaking taxpayers who need assistance in preparing their own tax returns. IRS-certified volunteers provide free basic income tax return preparation with electronic filing to qualified individuals. You do not need to be a client of West Valley Community Services to qualify. This service is generally available from January to April. Please call 408-255-8033 for more information. Learn more about the VITA program here: https://www.irs.gov/individuals/free-tax-return-preparation-for-you-by-volunteers

Free Tax Prep
 
Cake 4 Kids

Through this free program, children age one to seventeen may order a cake with their desired theme in time for their birthday. Cake4Kids is powered by an amazing and compassionate group of volunteers.  West Valley Community Services is in partnership with Cake4Kids to bring joy and happiness to our clients' families. This program is for current WVCS clients. Make sure to register as a client at least one month before your child’s birthday to enroll in this program. Call 408-255-8033 to learn more about this program. See some of the amazing cakes here.

Computer Lab

We have four computers available with high-speed internet. On Tuesday mornings from 8:00 AM to 12:00 PM, we have a volunteer available to help with basic computer skills or resume help. No appointment is necessary.

 
Cupertino Parks & Recreation

This fee waiver assistance is for specified classes through Cupertino’s Parks and Recreation department. Applicant must apply through WVCS who will evaluate and determine applicant’s ability to afford the recreation program of interest. Applicant must provide a reason for the need of the fee waiver assistance. This fee waiver is available for applicants living in Cupertino or those who attend school in the Cupertino district and are under the age of 18 years old. One fee waiver is available for each child of the certified household and each child is able to receive one fee waiver of up to $100 each fiscal year.

Summer Camp

(Scholarships and Fee Waivers)

Summer camp scholarships are available for children age 5 to 17 y.o. We are working with numerous partner organizations, however, availability is dependent on our respective partners. These scholarships are available to children of current clients.  Summer camps offer activities such as learning in nature, sports camps, and camps for children with special needs.  Some applications fees may apply.

 
Back 2 School

Getting your child ready for the new school year isn’t easy. We are here to help. Through our Back-to-School Program, each child is partnered with a volunteer chaperone to shop for back-to-school clothes.  Children will also receive a backpack filled with school supplies appropriate for their school grade. Registration for this event takes place in May. The event will be held in August for school-aged children entering kindergarten to 12th grade in high school. This program is for WVCS clients. Make sure to become a client prior to June to participate in this this program. Call 408-255-8033 to learn more.

 
Thanksgiving Basket

Receive a basket filled with items to make a thanksgiving meal along with either a turkey, chicken, or vegetarian option.  Registration will be held in October and the program takes place in November, the week before thanksgiving. This program is for WVCS clients. Make sure to become a client prior to October to participate in this this program. Call 408-255-8033 to learn more.

Gift of Hope

(Holiday Gift Distribution)

Let us make your holiday season special. During the event, families receive items they requested such as jackets, blankets, pillows, microwaves, and vacuums.  Gift of hope takes place in December and registration is in October. This program is for WVCS clients. Make sure to become a client prior to October to participate in this this program. Call 408-255-8033 to learn more.

Swimming Lessons

If your child is new to swimming, this is a great opportunity for them to learn. We offer one-time scholarships for beginning swim classes. Children cannot have taken swimming before. Children must be between the ages of 3-18 years old. In order to receive a scholarship, you must first meet with a Case Manager to become a client and receive a referral. Call 408-255-8033

 
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WVCS awarded District 28's BEST NONPROFIT of the YEAR !!

West Valley Community Services, 10104 Vista Dr, Cupertino, CA 95014, USA

Phone (408) 255-8033

Fax (408) 366-6090

A 501(c)(3) with Tax ID: 94-2211685

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© 2019 West Valley Community Services