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This Privacy Policy applies to all websites of West Valley Community Services, namely,, and (the “Site” or “Sites”) which are owned and operated by West Valley Community Services (or “WVCS”).


At WVCS, we recognize and respect your privacy. This Privacy Policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. We may change this Privacy Policy from time to time. You should check here periodically to review our current Privacy Policy, which is effective as of the effective date listed below. Your use of our Sites and submission of Personal Information online constitutes acceptance and understanding of the Privacy Policy and is in effect at the time of your submission to or use of the Site.

What personal information do we collect from the people that visit our website?

When donating or registering on our site, as appropriate, you may be asked to enter your name, email address or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, make a donation, subscribe to a newsletter or enter payment information on our site.


How do we use your information?

We may use the information we collect from you when you make a donation, sign up for our newsletter, respond to a survey or marketing communication, navigate the website, or use certain other site features in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and informational updates in which you are most interested.

  • To allow us to better service you in responding to your  requests.

  • To quickly process your transactions.

  • To send periodic emails regarding your donation or other news about events and volunteering opportunities. We may also send you direct mail to your postal address.


We may administer surveys and questionnaires to members. Your participation in such is entirely voluntary.  If you do participate, we may combine your responses with the other information we have collected about you. We will not share your individual responses with third parties, other than our service providers who help us to administer and analyze the results, unless we notify you first and obtain your consent. If, at any time, you would like to stop receiving these communications, you may follow the opt-out instructions contained in any such email or reach out to us at the contact below and we will take the necessary steps.

How do we protect visitor information?

We take the protection of your privacy very seriously at WVCS. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology through our 3rd party payment partners (PayPal, Inc.). We implement a variety of security measures when you make a donation or enters, submits, or accesses their information to maintain the safety of your personal information. All transactions are processed through a gateway provider and are not stored or processed on our servers.


COPPA (Children's Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online. We do not knowingly collect any personally identifiable information from children under the age of 13. If we become aware that we have received any such data, we will take immediate steps to delete the data.


Do we use 'cookies?'

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow this) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the donation amount you choose as we process the payment. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.


If users disable cookies in their browser:

If you disable cookies off, it will turn off some of the features that make your site experience more efficient and some of our services will not function properly. However, you can still make a donation.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.


Third-Party Links

Occasionally, at our discretion, we may incorporate links to third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.


Contacting Us:

If there are any questions regarding this Privacy Policy you may contact us using the information below.

West Valley Community Services

10104 Vista Drive

Cupertino, CA 95014

United States

Last Edited on 04/17/2017

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